TERMS 

Any work undertaken by  Xpert Business & Secretarial Services is subject to the following
Terms and Conditions:

Unless specifically requested by the client, all invoices will be issued at the end of each calendar
month. Payment is due 14 days from the date of the invoice unless otherwise agreed.

All invoices are calculated at the mutually agreed hourly rate and are not subject to VAT. A detailed
timesheet will accompany the invoice. 

Costs
Any stationery and/or expenses incurred will be included in the invoice.

Proof Reading
Whilst every effort is made to check the accuracy of completed work, please note that final proof
reading and editing will always remain the responsibility of the client. 

Additional Information for Clients
Transcription: The audio transcription industry standard allows one hour to transcribe 15 minutes of
clearly recorded speech. It therefore can take a minimum of 4 hours to transcribe a one hour recording,
depending on clarity, number of people, speed of speech etc.

Invoices can be costed for transcription by the audio minute. These are calculated on the hourly rate
for clearly recorded speech. If transcription is more complex and takes significantly longer than the
basic rate of 1 hour per 15 minutes of recorded speech, then we reserve the right to notify the client
and either increase the per minute cost or alternatively charge by the hour for the work carried out.