Terms

Any work undertaken by Amanda Duffy of Xpert Business & Secretarial Services
is subject to the following Terms and Conditions:-

Unless specifically requested by the client, all invoices will be issued at the end of
each calendar month. Payment is due 14 days from the date of the invoice unless
otherwise stated.

All invoices are calculated at the mutually agreed hourly rate and are not subject
to VAT. A detailed timesheet will accompany the invoice.

Costs

Any stationery and/or expenses incurred will be included in the invoice.

Proof Reading

Whilst every effort is made to check the accuracy of completed work, please note
that final proof reading and editing will always remain the responsibility of the client.

Transcription

The audio transcription industry standard allows one hour to transcribe 15 minutes
of clearly recorded speech. It therefore takes a minimum of 4 hours to transcribe a
one hour recording depending on clarity, number of people, speed of speech etc.

Invoices can be costed for transcription by the audio minute. These are calculated
on the hourly rate for clearly recorded speech. If transcription is more complex and
takes significantly longer than the basic rate of 1 hour per 15 minutes of recorded
speech, then I reserve the right to notify the client and either increase the per
minute cost, or alternatively, charge by the hour for the work carried out.